St Ermins Autograph (2)

Current Vacancies

We are always looking for people with a passion for hospitality to work with us. If you are interested in joining our team but don't see a suitable vacancy below, feel free to send us your CV.

We are looking for a Reception Supervisor to join the team here at St Ermin’s Hotel – voted one of the Best Places to Work in Hospitality for 2021!
We are always looking for people with a passion for hospitality to work with us. Our family motto is ‘Fun, Love and Energy’ because without these three ingredients, we don’t believe that people can make other people feel special, and that is what we try to do here on a daily basis.
Every member of our family goes out of their way to deliver genuine personal service from the hart. We make emotional connections with every guest, to make them feel individual and so allow them to be themselves. This same ethos extends to the way we treat everyone who works with us at St Ermin’s.

Salary:

£26,250/year

Employment Type:

Permanent, full time

Key Responsibilities

  • Supervising the reception team members to ensure all company procedures and standards are being adhered to.
  • Assisting with the day-to-day operation of the reception desk as required and ensuring the highest levels of customer service are consistently being delivered to our guests.
  • Contact necessary staff to solve problems when challenges arise, ensuring guest’s comfort.
Note: This description is not intended to establish a total definition of the job, but an outline of the duties.

Desirable Candidate

  • A FUN, LOVE and ENERGY type attitude towards your work
  • A team player
  • Hands-on attitude, with attention to detail
  • Good working knowledge of Opera or similar PMS system
  • Previous experience in a similar role
  • Positive attitude and excellent communication skills
  • Ability to anticipate and resolve challenges / complaints
  • Commitment to delivering a high level of breath-taking hospitality
You must be eligible to work in the UK to be considered for this role.

More Information

  • Being part of St Ermin’s, you’ll join a truly ambitious team that we love to develop, recognise, and reward.
  • We’re all about FUN, LOVE & ENERGY
  • Social events and team activities - work hard, play hard!
  • Access to our brand-new staff gym
  • Perkbox benefits (include a free weekly coffee or Gregg’s sausage roll!)
  • Huge discounts worldwide on Marriott hotels on rooms and F&B,
  • The best staff food in London!
  • An excellent Health Care plan through Simply Health
We are looking for a Doorman to join the team here at St Ermin’s Hotel – voted one of the Best Places to Work in Hospitality for 2021!
We are always looking for people with a passion for hospitality to work with us. Our family motto is ‘Fun, Love and Energy’ because without these three ingredients, we don’t believe that people can make other people feel special, and that is what we try to do here on a daily basis.

Salary:

£23,920/year

Employment Type:

Permanent, full time

Key Responsibilities

  • Delivering warm, gracious, individual service to every guest following the St. Ermin’s guidelines and procedures.  Embracing and displaying the St Ermin’s culture of Fun, Love and Energy.
  • Warmly greet all guests with a smile and by name. Be proactive to anticipate guests needs and deliver breath-taking hospitality
  • Be knowledgeable about daily hotel operations including meetings and functions
  • Be knowledgeable about all guest areas within the hotel 
  • Understand and be able to talk to guests about the unique history of St Ermin’s hotel
  • Have knowledge about the city, the local area and attractions and be able to make suitable suggestions to guests based on their requirements 
  • Ensure the cleanliness of the Concierge desk, luggage room, lobby area and courtyard at all time 
  • Be able to cover luggage porter duties when required and instructed in accordance with the need of the business.
  • Expected to carry out any reasonable requests given by the management
Note: This description is not intended to establish a total definition of the job, but an outline of the duties.

Desirable Candidate

  • A FUN, LOVE and ENERGY type attitude towards your work
  • A team player
  • Hands-on attitude, with attention to detail
You must be eligible to work in the UK to be considered for this role.

More Information

  • Being part of St Ermin’s, you’ll join a truly ambitious team that we love to develop, recognise, and reward.
  • We’re all about FUN, LOVE & ENERGY
  • Social events and team activities - work hard, play hard!
  • Access to our brand-new staff gym
  • Perkbox benefits (include a free weekly coffee or Gregg’s sausage roll!)
  • Huge discounts worldwide on Marriott hotels on rooms and F&B,
  • The best staff food in London!
  • An excellent Health Care plan through Simply Health
We are looking for a Luggage Porter - Fixed Term (until end of August) to join the team here at St Ermin’s Hotel – voted one of the Best Places to Work in Hospitality for 2021!
We are always looking for people with a passion for hospitality to work with us. Our family motto is ‘Fun, Love and Energy’ because without these three ingredients, we don’t believe that people can make other people feel special, and that is what we try to do here on a daily basis.
Every member of our family goes out of their way to deliver genuine personal service from the hart. We make emotional connections with every guest, to make them feel individual and so allow them to be themselves. This same ethos extends to the way we treat everyone who works with us at St Ermin’s.

Salary:

£23,400/year

Employment Type:

Fixed Term (until end of August 2022)

Key Responsibilities

  • Painting a fantastic first impression to guests by providing a welcoming environment for everyone
  • Being the knowledge of everything St Ermin’s Hotel and the Central London area
  • To assist all guests with their requests as and when required or requested
  • Focus on guest recognition and developing your guest relations skills
  • Be part of an amazing team to help make lifelong memories for our guests
  • Work in a fast-paced environment
  • Maintain standards and have great attention to detail
Note: This description is not intended to establish a total definition of the job, but an outline of the duties.

Desirable Candidate

  • A FUN, LOVE and ENERGY type attitude towards your work
  • A team player
  • Hands-on attitude, with attention to detail
  • We want our people to be themselves, genuine and non-scripted
  • Good level of English, other languages are an advantage
  • Be flexible; respond quickly and positively to the changing requirements of the business
  • Make it easy for our guests, and to our fellow team members, communicate effectively and be creative
  • Take personal responsibility and initiative to resolve niggles in your own way
  • Show passion towards product knowledge, our local area and continuously develop this knowledge
You must be eligible to work in the UK to be considered for this role.

More Information

  • Being part of St Ermin’s, you’ll join a truly ambitious team that we love to develop, recognise, and reward.
  • We’re all about FUN, LOVE & ENERGY
  • Social events and team activities - work hard, play hard!
  • Access to our brand-new staff gym
  • Perkbox benefits (include a free weekly coffee or Gregg’s sausage roll!)
  • Huge discounts worldwide on Marriott hotels on rooms and F&B,
  • The best staff food in London!
  • An excellent Health Care plan through Simply Health
We are looking for a Commis Chef to join the team here at St Ermin’s Hotel – voted one of the Best Places to Work in Hospitality for 2021!
We are always looking for people with a passion for hospitality to work with us. Our family motto is ‘Fun, Love and Energy’ because without these three ingredients, we don’t believe that people can make other people feel special, and that is what we try to do here on a daily basis.

Salary:

£23,400/year

Employment Type:

Permanent, full time

Key Responsibilities

The preparation and cooking of all food cooked on their section in accordance with agreed recipes and processes.

  • Have basic knowledge of all the following basic cooking techniques
  • Grilling – Shallow frying – Deep frying – Baking – Roasting – Boiling/Simmering – Steaming – Braising – Pot Roasting – Poaching – Sautéing – Broiling – Blanching – Stewing
  • To be familiar with all recipes that need to be prepared in your section
  • Follow instructions from senior chefs
  • Ensure correct portion control and plating standards are adhered to
  • Ensure your section is always clean and tidy including fridges and work tops with all containers clean and appropriately covered 
  • Ensure that all equipment / utensils in the section are correctly handled and maintained liaising with the Maintenance department where necessary
  • Report anything that is needed to the kitchen porters to clean or sort out (spillages, empty the bins, top up the blue paper and soap in the hand sinks, remove any boxes for the kitchen)
  • Ensure that all labels are clearly written with a suitable date, on each prepared food item
  • Complete your basic food hygiene within one month of starting with us, we will provide the training
  • Adhere to the Hotel’s Health and Safety and Food Hygiene policies at all times
Note: This description is not intended to establish a total definition of the job, but an outline of the duties.

Desirable Candidate

  • A FUN, LOVE and ENERGY type attitude towards your work
  • A team player
  • Hands-on attitude, with attention to detail
  • A passion for cooking and serving first class food
  • NVQ level 1 and 2 in food preparation and cooking (preferred)
  • Basic Food Hygiene certificate (preferred)
  • Good communication skills 
  • The ability to multi-task in a busy environment
  • An approachable, enthusiastic, and positive personality
  • Previous experience as a Chef de Partie in a similar, quality hotel (four-star or higher) or standalone restaurant is desirable 
You must be eligible to work in the UK to be considered for this role.

More Information

  • Being part of St Ermin’s, you’ll join a truly ambitious team that we love to develop, recognise, and reward.
  • We’re all about FUN, LOVE & ENERGY
  • Social events and team activities - work hard, play hard!
  • Access to our brand-new staff gym
  • Perkbox benefits (include a free weekly coffee or Gregg’s sausage roll!)
  • Huge discounts worldwide on Marriott hotels on rooms and F&B,
  • The best staff food in London!
  • An excellent Health Care plan through Simply Health
They say great Pastry Commis Chef are born, not trained!! Is that you? Here at the fabulous St Ermin’s we offer some amazing benefits to our Pastry Commis Chef including a staff gym, a gift on your birthday, free weekly treat from Cafe Nero on Perkbox, additional holiday based on length of service, free meals and much more.

Salary:

£9,360 plus service charge

Employment Type:

Permanent

Desirable Candidate

  • A FUN, LOVE and ENERGY type attitude towards your work
  • A team player
  • Hands-on attitude, with attention to detail
  • Passion for your role and wanting to continue developing knowledge
  • Hard working attitude and an impressive team player
  • Impressive level of cooking skills and eye for detail
  • Experience working on different sections in high quality restaurants for the last few years
You must be eligible to work in the UK to be considered for this role.

More Information

  • Being part of St Ermin’s, you’ll join a truly ambitious team that we love to develop, recognise, and reward.
  • We’re all about FUN, LOVE & ENERGY
  • Social events and team activities - work hard, play hard!
  • Access to our brand-new staff gym
  • Perkbox benefits (include a free weekly coffee or Gregg’s sausage roll!)
  • Huge discounts worldwide on Marriott hotels on rooms and F&B,
  • The best staff food in London!
  • An excellent Health Care plan through Simply Health
We are looking for a Floor Housekeeping Supervisor to join the team here at St Ermin’s Hotel – voted one of the Best Places to Work in Hospitality for 2021!
We are always looking for people with a passion for hospitality to work with us. Our family motto is ‘Fun, Love and Energy’ because without these three ingredients, we don’t believe that people can make other people feel special, and that is what we try to do here on a daily basis.

Salary:

£29,400/year

Employment Type:

Permanent, full time

Key Responsibilities

  • A Floor Housekeeping Supervisor is responsible for maintaining guestrooms, working areas, and the hotel premises in general in a clean and orderly manner, maintaining operating standards.
  • You will be responsible for supervising room attendants and porters to deliver an excellent Guest satisfaction and experience. On time to time basis you may also be required to assist the Housekeeping Manager in various activities.
  • You will also coordinate daily housekeeping operations in any shift, which includes early, evening and office coordinator duties.
Note: This description is not intended to establish a total definition of the job, but an outline of the duties.

Desirable Candidate

  • A FUN, LOVE and ENERGY type attitude towards your work
  • A team player
  • Hands-on and positive attitude
  • Committed to deliver a friendly, courteous, and professional customer service at all times
  • Good communicative English skills, reading, writing, and speaking.
  • Basic computer operating skills
  • Must be able to work within a busy customer orientated environment and an excellent eye for detail. Ability to ensure high standards are maintained and exceeded on a daily basis
  • Previous experience in a similar role is desirable but not essential as full training will be given
  • Ability to work under pressure
  • Flexibility to respond to a range of different work situations
  • To be highly motivated
You must be eligible to work in the UK to be considered for this role.

More Information

  • Being part of St Ermin’s, you’ll join a truly ambitious team that we love to develop, recognise and reward.
  • We’re all about FUN, LOVE & ENERGY
  • Social events and team activities - work hard, play hard!
  • Access to our brand-new staff gym
  • Perkbox benefits (include a free weekly coffee or Greggs sausage roll!)
  • Huge discounts worldwide on Marriott hotels on rooms and F&B,
  • The best staff food in London!
  • An excellent Health Care plan through Simply Health
We are looking for an exceptional Sales Coordinator to join our lovely Sales team at St Ermin's Hotel – voted one of the Best Places to Work in Hospitality for 2021! 

We are always looking for people with a passion for hospitality to work with us. Our family motto is ‘Fun, Love and Energy’ because without these three ingredients, we don’t believe that people can make other people feel special, and that is what we try to do here on a daily basis.

The following job summary is an outline of the main duties performed by you to meet the expected standard required by both our clients and our Company.

Salary:

£23,920/year

Employment Type:

Permanent

Key Responsibilities

Overall Objective

The role of the Sales Coordinator is an important role in the St Ermin’s Hotel.   The  Sales Coordinator is responsible for the administrative support strategy of the Sales & Marketing team.

The Sales Coordinator will be responsible for meeting and setting of administrative processes and procedures for the effective support of key personnel in the team including but not limited to those set out below.

  • Administrative support for Corporate Sales Managers and the Director of Sales/Director of Sales & Marketing.
  • Completing RFP’s through online systems including MARRFP/Lanyon, including renegotiations.
  • Management of RFP tracker, communication updates to reservations & accurate rate loading, preparing rate agreements.
  • Competitor rate calls, research on local business for potential sales leads.
  • Communication with sales staff to ensure weekly and monthly reports are completed within agreed deadlines.
  • Compiling accurate account production & arrival reports for the DOS & Corporate Sales Managers. 
  • Assisting Corporate Sales Managers with Account management where necessary including cold calling and prospecting new accounts.
  • Organisation & logistics for the sales team at industry exhibitions, eg – Business Travel Show, Marriott Tradeshows, and Local Sales Blitz’s. 
  • Liaising with hotel reservations and revenue management managers to book rooms for VIP corporate and agency clients.
  • Management of travel agency bedbanks and contra-agreements.
  • Trouble shooting, particularly difficult client queries or complaints.
  • Manage all arrangements for familiarisation trips and office visits.
  • All other reasonable requests from St Ermin’s Management.

Desirable Candidate

  • To ensure that St Ermin’s Hotel company policy is adhered to at all times.
  • Always offer the most appropriate rates and venues with alternatives when applicable.
  • To ensure sales enquiries are accurately handled and followed through using the appropriate processes and technology.  Deadlines must be met and correct documentation provided.
  • Provide the appropriate levels of administrative support as required by your job function.
  • To constructively challenge St Ermin’s Hotel procedures and recommend amendments which will have a benefit to the company.
You must be eligible to work in the UK to be considered for this role.

More Information

• Being part of St Ermin’s, you’ll join a truly ambitious team that we love to develop, recognise, and reward.
• We’re all about FUN, LOVE & ENERGY
• Social events and team activities - work hard, play hard!
• Access to our brand-new staff gym
• Perkbox benefits (include a free weekly coffee or Gregg’s sausage roll!)
• Huge discounts worldwide on Marriott hotels on rooms and F&B,
• The best staff food in London!
• An excellent Health Care plan through Simply Health
We are looking for a Stores Person to join the team here at St Ermin’s Hotel – voted one of the Best Places to Work in Hospitality for 2021!
We are always looking for people with a passion for hospitality to work with us. Our family motto is ‘Fun, Love and Energy’ because without these three ingredients, we don’t believe that people can make other people feel special, and that is what we try to do here on a daily basis.
As a Stores Person your role will be to receive and control all stock including Food and Beverage deliveries. Ensure all goods are stored correctly and secured within St Ermin's Hotel procedures.

Salary:

£23,400/year

Employment Type:

Permanent, full time

Key Responsibilities

  • Apply The St Ermins purchasing procedures at all times
  • Ensure all goods inward are recorded in the proper way
  • Ensure adequate stock levels exist in all departments to guarantee best possible cashflow for the company by avoiding over ordering
  • Check quality, quantity and price of all goods received and ensure all discounts are applied for
  • Ensure all deliveries correspond to purchase orders that are signed by Financial Controller
  • Check all invoices match delivery notes and that the prices charged are the same as quoted
  • Ensure a quick turnover of all goods to avoid goods being out of date
  • Ensure all goods received have been ordered
  • Responsible for the correct entering of all goods received in the computer if applicable
  • Investigate all stores shortages
  • Inform Finance Controller of all abnormalities
  • Assist with all stocktakes
  • Maintain the shopping basket with food purchases and revenue on a daily basis
  • Be aware and follow the hotel policies on Health and safety, Fire and Hygiene
  • Any other reasonable instruction by the Financial Controller
Note: This description is not intended to establish a total definition of the job, but an outline of the duties.

Desirable Candidate

  • A FUN, LOVE and ENERGY type attitude towards your work
  • A team player
  • Hands-on attitude, with attention to detail
You must be eligible to work in the UK to be considered for this role.

More Information

  • Being part of St Ermin’s, you’ll join a truly ambitious team that we love to develop, recognise, and reward.
  • We’re all about FUN, LOVE & ENERGY
  • Social events and team activities - work hard, play hard!
  • Access to our brand-new staff gym
  • Perkbox benefits (include a free weekly coffee or Gregg’s sausage roll!)
  • Huge discounts worldwide on Marriott hotels on rooms and F&B,
  • The best staff food in London!
  • An excellent Health Care plan through Simply Health
We are looking for a Tea Lounge Assistant to join the team here at St Ermin’s Hotel – voted one of the Best Places to Work in Hospitality for 2021!
We are always looking for people with a passion for hospitality to work with us. Our family motto is ‘Fun, Love and Energy’ because without these three ingredients, we don’t believe that people can make other people feel special, and that is what we try to do here on a daily basis.

Salary:

£23,400/year

Employment Type:

Permanent, full time

Key Responsibilities

As a Tea Lounge Assistant, you will ensure that each and every guest that has Afternoon Tea with us has a breath-taking experience. You will of course be serving food and drinks, taking orders, and clearing tables, but more than that, you will be empowered to get to know your guests and ensure that you take the necessary steps to personalise their stays and make lifelong memories for them.

Note: This description is not intended to establish a total definition of the job, but an outline of the duties.

Desirable Candidate

  • A FUN, LOVE and ENERGY type attitude towards your work
  • A team player
  • Hands-on attitude, with attention to detail
  • We want our people to be themselves, genuine and non-scripted.
  • Good level of English, other languages are an advantage.
  • Be flexible; respond quickly and positively to the changing requirements of the business.
  • Make it easy for our guests, and to our fellow team members, communicate effectively and be creative.
  • Take personal responsibility and initiative to resolve niggles in your own way.
  • Show passion towards product knowledge, our local area and continuously develop this knowledge.
You must be eligible to work in the UK to be considered for this role.

More Information

  • Being part of St Ermin’s, you’ll join a truly ambitious team that we love to develop, recognise, and reward.
  • We’re all about FUN, LOVE & ENERGY
  • Social events and team activities - work hard, play hard!
  • Access to our brand-new staff gym
  • Perkbox benefits (include a free weekly coffee or Gregg’s sausage roll!)
  • Huge discounts worldwide on Marriott hotels on rooms and F&B,
  • The best staff food in London!
  • An excellent Health Care plan through Simply Health
We are looking for a Food and Beverage Team Member (Part Time 24 hours) to join the team here at St Ermin’s Hotel – voted one of the Best Places to Work in Hospitality for 2021!
We are always looking for people with a passion for hospitality to work with us. Our family motto is ‘Fun, Love and Energy’ because without these three ingredients, we don’t believe that people can make other people feel special, and that is what we try to do here on a daily basis.
Every member of our family goes out of their way to deliver genuine personal service from the hart. We make emotional connections with every guest, to make them feel individual and so allow them to be themselves. This same ethos extends to the way we treat everyone who works with us at St Ermin’s.

Salary:

£23,400

Employment Type:

Permanent,40 hours

Key Responsibilities

As a Food and Beverage Team Member you will ensure that each and every guest that eats or drinks in our restaurants and bars has a breath-taking experience. You will of course be serving food and drinks, taking orders and clearing tables, but more than that, you will be empowered to get to know your guests and ensure that you take the necessary steps to personalise their stays and make lifelong memories.

Note: This description is not intended to establish a total definition of the job, but an outline of the duties.

Desirable Candidate

  • A FUN, LOVE and ENERGY type attitude towards your work
  • A team player
  • Hands-on attitude, with attention to detail
  • Experience working in a fast-paced environment
  • We want our people to be themselves, genuine and non-scripted.
  • Good level of English, other languages are an advantage.
  • Be flexible; respond quickly and positively to the changing requirements of the business.
  • Make it easy for our guests, and to our fellow team members, communicate effectively and be creative.
  • Take personal responsibility and initiative to resolve niggles in your own way.
You must be eligible to work in the UK to be considered for this role.

More Information

  • Being part of St Ermin’s, you’ll join a truly ambitious team that we love to develop, recognise, and reward.
  • We’re all about FUN, LOVE & ENERGY
  • Social events and team activities - work hard, play hard!
  • Access to our brand-new staff gym
  • Perkbox benefits (include a free weekly coffee or Gregg’s sausage roll!)
  • Huge discounts worldwide on Marriott hotels on rooms and F&B,
  • The best staff food in London!
  • An excellent Health Care plan through Simply Health
We are looking for an exceptional Front Office Manager for St Ermin's Hotel, Hotel – voted one of the Best Places to Work in Hospitality for 2022!
We are always looking for people with a passion for hospitality to work with us. Our family motto is ‘Fun, Love and Energy’ because without these three ingredients, we don’t believe that people can make other people feel special, and that is what we try to do here on a daily basis.


Salary:

£38,000-£42,000/year

Employment Type:

Permanent

Key Responsibilities

·      

         Be proactive to anticipate guests needs and deliver breath-taking hospitality

   ·     Handle all duties according to hotel policies& procedures, internal rules and standards

·        Be knowledgeable about daily hotel operations including meetings and functions

·        Be knowledgeable about the Marriott Bonvoy program and its member benefits

·        Know how to operate Opera, Onity, eReg, PDQs, Empower, fire panel and Switchboard console

·        Be familiar with room availability, rates, packages and promotions

·        Be knowledgeable about the different guest room layouts, locations, amenities, and all services offered by the hotel

·        Work collaboratively with all other departments to ensure guests receive seamless service throughout their stay and any issues or complaints are dealt with immediately

·        Understand and be able to talk to guests about the unique history of St Ermin’s Hotel

·        Have knowledge about the city, the local area and attractions and be able to make suitable suggestions to guests based on their requirements

·        Monitor and respond to Empower chats, Customer Care cases and mobile check in

·        Be familiar with all the checklist in the department and ensure they are completed daily

·        Deal with any guest feedback including Trip Advisor and GGS in a timely manner

·        Engage and build relationships with regular guests

·        Demonstrate breath-taking hospitality and lead by example to all colleagues

·       


Desirable Candidate

  •  FUN, LOVE and ENERGY type attitude towards your work
  • A team player
  •        Previous management experience in a four-starhotel reception

  •     Knowledge of Opera or similarPMS system

  •     Knowledge of POS system

  •      A passion to deliver guest service to thehighest standard

  • Hands-on attitude, with attention to detail
  • Strong problem solving, planning and organisational abilities
  • Good organisational and planning skills with the ability to work under pressure and to multiple deadlines.
  • Must be passionate, committed, motivated and pro-active

You must be eligible to work in the UK to be considered for this role.



More Information

  • Being part of St Ermin’s, you’ll join a truly ambitious team that we love to develop, recognise, and reward.
  • We’re all about FUN, LOVE & ENERGY
  • Social events and team activities - work hard, play hard!
  • Access to our brand-new staff gym
  • Chilled staff Room
  • Perkbox benefits (include a free weekly coffee or Gregg’s sausage roll!)
  • Huge discounts worldwide on Marriott hotels on rooms and F&B,
  • The best staff food in London!
  • An excellent Health Care plan through Simply Health
  • The best staff food in London

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Current Vacancies

We are currently looking for special people to fill these positions.
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About St. Ermin's

Find out more about the hotel and what really sets St. Ermin's apart.